Privacy Policy
How we collect, use, and protect your personal information
Last Updated: January 23, 2026
This Privacy Policy describes how Farmers Hub Global Resources Limited ("we," "our," or "us") collects, uses, and protects your personal information when you use our website and services.
Information We Collect
Personal Information
We collect information that identifies you personally, including:
- Account Information: Name, email address, phone number, username, and password
- Contact Information: Billing and shipping addresses
- Communication Data: Customer service interactions, feedback, and survey responses
Transaction Information
When you make purchases, we collect:
- Order details and purchase history
- Payment information (processed securely through our payment partners)
- Delivery and shipping information
Technical Information
Automatically collected information includes:
- IP address and device information
- Browser type and version
- Pages visited and time spent on our site
- Referring website information
How We Use Your Information
Service Provision
- Process and fulfill your orders
- Manage your account and preferences
- Provide customer support and assistance
- Send order confirmations and shipping updates
Communication
- Send important account and order information
- Provide newsletters and promotional offers (with your consent)
- Respond to your inquiries and requests
Improvement and Analytics
- Analyze website usage and user behavior
- Improve our products, services, and user experience
- Conduct market research and surveys
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:
Service Providers
We share information with trusted third-party service providers who help us:
- Process payments and transactions
- Deliver products to you
- Provide technical support and website maintenance
- Conduct data analysis and marketing
Legal Requirements
We may disclose information when required by law or to:
- Comply with legal obligations
- Protect our rights and property
- Prevent fraud or illegal activities
- Respond to government requests
Data Security
We implement appropriate security measures to protect your personal information:
- Secure server infrastructure and encryption
- Regular security audits and updates
- Access controls and authentication measures
- Employee training on data protection
While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
Cookies and Tracking
We use cookies and similar tracking technologies to:
- Remember your preferences and login status
- Analyze website traffic and usage patterns
- Improve user experience and website performance
- Display relevant content and advertisements
You can control cookies through your browser settings. However, disabling cookies may affect website functionality.
Your Rights
You have the following rights regarding your personal information:
- Access: Request copies of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal data
- Restriction: Limit how we process your data
- Portability: Receive your data in a structured format
- Objection: Object to certain types of processing
To exercise these rights, contact us at privacy@farmershub.shop
Children's Privacy
Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries outside Nigeria. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.
Policy Changes
We may update this Privacy Policy from time to time. We will notify you of any significant changes by:
- Posting the updated policy on our website
- Sending email notifications (when required)
- Updating the "Last Updated" date
Your continued use of our services after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Company: Farmers Hub Global Resources Limited
Address: No. 1 Daura Road, Maiduguri Plaza, Kaduna, Nigeria
Email: privacy@farmershub.shop
Phone: +234-706-854-7139